Client Burnout on the Job
By Jane Roqueplot
Here are the early warning signs of burnout:
- Chronic Fatigue- exhaustion, tiredness, a sense of being
physically run down
- Anger at those making demands
- Self-criticism for putting up with the demands
- Cynicism, negativity and irritability
- A sense of being besieged
- Exploding easily at seemingly inconsequential things
- Frequent headaches and gastrointestinal disturbances
- Weight loss or gain
- Sleeplessness and depression
- Shortness of breath
- Suspiciousness
- Feelings of helplessness
- Increased degree of risk taking
When talking with a client about some possible reasons for
his / her feelings of stress in the workplace, consider
explaining how any tool could break if it were used for
something other than its intended use. For example, a spoon
is great when used for soup, but when it's used to drive
nails or dig trenches, it may soon break. Likewise, when
people do what they are not designed to do, they may
eventually break.
As an Authorized Account Administrator using the DISC online
assessment tools, you have assessment materials to assist
you and the client to identify a client's inherent potential
for success:
The Behavioral Analysis Profiling will identify an
individual's motivational style, communication preferences,
value to an organization and ideal work environment.
The Career Planning Report will provide an individual with
job titles appropriate for
his / her style, including a comparison between the ideal
work environment and the current work environment.
The Time P.L.U.S. Report will help a client understand time
wasters and how to develop an action plan based on their
unique style.
Help your clients understand how and why they do the things
they do. Behavioral Profiling is a wonderful self-discovery
process and also helps individuals to be more tolerant of the
different styles of others. Often dialog with the appropriate
person at work
and /or a simple change at work can help one avoid many (if
not all) of the early warning signs of burnout.
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